Our KatsuBet Responsible Gaming Promise

Why Responsible Gaming Matters to Us

Here at KatsuBet, we want every moment you spend with us to feel exciting, not stressful. Gambling is meant to be entertainment - a way to relax, chase a jackpot, or enjoy a live blackjack table with a real dealer. It should never become a source of financial or emotional strain. We know that for a small number of players, gaming can become difficult to control, and that's exactly why we've put safeguards in place across our entire platform, from our web casino to our downloadable app.

Our Katsu Bet platform includes account-level protections, clear information about the risks of gambling, and direct access to independent organisations that specialise in gambling support. We'd rather you play a little less and stay in control than chase losses or bet beyond what you can comfortably afford.

Tools We Give You to Stay in Control

We at KatsuBet have built tools directly into your account settings so you can shape your own gaming experience. These aren't hidden away - you'll find them in just a few clicks from your profile dashboard, and our support team is always ready to walk you through them if needed.

• Deposit Limits - Set daily, weekly or monthly caps on how much you can add to your account. Once your limit is reached, no further deposits will go through until the period resets.
• Loss Limits - Define the maximum amount you're willing to lose over a chosen timeframe, helping you avoid unplanned overspending.
• Wager Limits - Restrict the total amount you can stake across slots, live tables and other games within a set period.
• Session Time Reminders - Receive automatic pop-up notifications reminding you how long you've been playing, so time doesn't slip by unnoticed.
• Cooling-Off Periods - Take a short break of 24 hours, 7 days or longer, during which you won't be able to log in or place bets.
• Self-Exclusion - Request a longer-term or permanent exclusion from your account if you feel you need a complete break from gaming.

When you play at Katsu Bet, you can adjust most of these settings instantly, though some changes - like lowering a limit further - take effect immediately, while increasing a limit typically involves a short cooling-off period before it applies. This delay is intentional: it gives you time to reconsider rather than reversing a decision made in the moment. For players who want to explore our current promotions, check out our KatsuBet bonus offers - but always remember to gamble within your limits.

Overview of Our Player Protection Tools

Recognising the Signs of Problem Gambling

Our KatsuBet team monitors account activity for patterns that might suggest a player is struggling, but we also encourage everyone to check in with themselves regularly. Some warning signs to watch for include:

• Spending more money or time gambling than you originally planned
• Chasing losses by depositing again to try to win back what you've lost
• Neglecting work, relationships or responsibilities because of gaming
• Feeling anxious, irritable or restless when you're not playing
• Borrowing money or using funds meant for essentials to gamble
• Lying to friends or family about how much time or money you spend gaming

If any of this sounds familiar, please don't wait. Join us at Katsu Bet in using the self-assessment tools below, or reach out to our support agents for a confidential conversation about your options.

Age Verification and Account Security

At Katsu Bet, we require every player to be at least 18 years old, or the legal gambling age in their jurisdiction if higher. We verify identity and age through our KYC process, which may include submitting a government-issued ID, proof of address, and payment verification documents. This isn't just a formality - it's a core part of how we prevent underage access and protect the integrity of every account on our platform.

We also recommend that parents and guardians install filtering software on shared devices to prevent minors from accessing gambling websites. Tools such as NetNanny, CyberSitter and Gamban are widely used for this purpose and work well alongside our own account protections.

External Support Organisations

We at KatsuBet partner with the spirit of independent, internationally recognised organisations that offer free, confidential help for anyone affected by problem gambling - whether that's you or someone close to you. These services are not run by us, which means you can speak to them without any connection to your KatsuBet account:

• GamCare - Free support, information and counselling for anyone in the UK and beyond affected by gambling harm.
• BeGambleAware - Independent charity providing advice, support and treatment referrals.
• Gamblers Anonymous - A global peer-support fellowship with local meetings and online resources.
• GambleAware NZ / Gambling Help Online (Australia) - Regional helplines and live chat support for players in New Zealand and Australia.
• Responsible Gambling Council (Canada) - Resources and helplines tailored to Canadian players.

These organisations offer helplines, live chat and self-assessment tests that can help you understand your relationship with gambling more clearly, completely separate from anything tied to your account with us.

Self-Assessment: Ask Yourself These Questions

At Katsu Bet, we encourage regular self-reflection as one of the simplest ways to stay in control. Consider the following questions honestly:

1. Do you gamble to escape problems or relieve feelings of anxiety or sadness?
2. Have you tried to cut back or stop gambling and found it difficult?
3. Do you feel the need to bet more money to get the same excitement?
4. Have you lied to family or friends about how much you gamble?
5. Has gambling caused problems in your relationships, job or finances?

If you answered yes to several of these, we'd strongly encourage you to reach out to one of the support organisations above, or to contact our KatsuBet support agents, who can help you set up limits, a time-out, or a full self-exclusion right away.